As a charity dedicated to improving oral health, we want to make sure that you are provided with the best information and advice about the health of your mouth.

Staffed by fully trained oral health experts and dental nurses, the Dental Helpline will provide free and impartial advice on a range of topics, such as dental terms and treatment procedures, oral hygiene, current legislation and regulations, dental charges, complaints procedures, and referrals to other organisations.

The Dental Helpline continues to be an invaluable resource for those looking to seek advice, help and reassurance about their oral health and wellbeing. It is a truly charitable service. All enquiries are completely confidential and answered quickly.

The Dental Helpline is based at the Oral Health Foundation's head office in the UK and has answered more than 350,000 enquiries since its formation.

Each call costs the charity £10 so we ask that you view our frequently asked questions first. These are the most common enquiries built on data spanning over two decades. You may also find our library of oral health information useful in answering some of your questions.

If you still can’t find what you're looking for, send us your enquiry, one of our experts will respond within 3 working days.


For urgent advice on any oral health issue, call 01788 539780 (local rate call in the UK).

The free and impartial advice centre is open between 09:00 and 17:00, Monday to Friday.

Out of hours: Frequently asked questions 

Note: Unfortunately, we cannot recommend specific dentists, dispute the recommendations of a dentist, represent you in disputes or deal with complaints on your behalf. Information is provided for advice and guidance only and should not be interpreted as diagnosis, or a substitute for a consultation with a dentist.